Refund policy

Due to COVID-19, all sales are final. There are no returns, refunds, or exchanges.

However, if you'd like to contact us about extenuating circumstances, you can write us at email@thefirsttv.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.